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Setting up account on iPhone

Setting Up Email on iPhone / iPad

The recommended settings to set up email on any device can be found here. The following explains in more detail how to set up your domain's email account on the iPhone or iPad.
Your setting for incoming/outgoing (SMTP) mail servers for SSL or IMAP setup can be found by visiting your Netadmin. You may have to consult with your administrator or hosting account owner for this information.
ImageiconImage On the Home Screen, open Settings. Select Mail, Contacts, Calendars
ImageiconImage 1. Choose Add Account...
ImageiconImage  2. Scroll down and select Other .
ImageiconImage 3. Choose Add Mail Account .
ImageiconImage 4. Enter Name (by preference), Address (this is your email address), Password (this is your email account password), and Description (by preference). Choose Next .

5. Select IMAP or POP. You cannot change existing accounts from IMAP to POP or vice-versa. If you decide to change, you will need to set up the alternate account type from scratch.
6. Populate the Incoming Mail Server:

  • RECOMMENDED SETTINGS ->For POP on SSL or IMAP set up, enter to correct Host Name for your account. It will be something like where the X should be replaced with the correct server number for your account. Do not use for the Host Name, it will not workThe correct mail server or Host Name can be found by visiting the Email Setup Info section of the Netadmin control panel. If you do not have access, you should be able to consult your administrator/account owner for this information, or contact ProHosting. Incoming Port: 995(POP) 993(IMAP). Outgoing Port: 465.
  • For POP without SSL, your Host Name can be set to Incoming Port: 110. Outgoing Port: 587.

7. User Name is your FULL email address (make sure the whole email address is entered). Password will be filled from previous screen.
8. Populate the Outgoing Mail Server (SMTP) section. Host Name is same as in step 6.
User Name and Password will use same as incoming if not entered, though sometimes we've found the iPhone doesn't always pass this information through correctly, and must be manually entered in this field.
10. Choose Save .


11. iPhone may take time to verify your account (now and at other times). This can take a while. Let it complete verification.
12. iPhone may prompt that it cannot connect using SSL. We recommend using SSL (choose No). If you do not plan on using SSL, click Yes. These settings can all be modified later.
13. You may have to click Save again. iPhone may prompt that this account may not be able to send or receive email. Click Save .


14. Your account is created, but you might need to ake some changes. Click on Your Domain Account (the Description entered on step 4). Scroll down and select SMTP.


15. Choose your SMTP for this account (Primary Server ).

ImageiconImage 16. The User Name and Password fields indicate that they are optional, but these are REQUIRED fields in order to send mail through our servers. If using SSL (RECOMMENDED) , make sure SSL is set to ON and set Server Port to 465. If not using SSL, make sure SSL is set to OFF and set Server Port to 587. Choose Done . Choose Your Domain Account to go back to main account page. Choose Advanced (see image in step 12).
ImageiconImage 17. If using SSL (RECOMMENDED), make sure SSL is set to ON and set Server Port to 993. If not using SSL, make sure SSL is set to OFF and set Server Port to 110. Choose Your Domain Account to go back to main account page. Click Done. Your email account should now be ready for use.

/Setting up email on iPhone

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