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SUPPORT
>
RealMedia:
What is Real Media?
How do I add "On Demand" media to my web pages?
How do I setup a "Live Stream"
Where can I get more information about Real Media?


What is Real Media?
Real Media allows you to provide your viewers with high speed Audio and Video while maintaining high quality at the same time. This requires that the browser end has the RealPlayer installed. The RealPlayer can be obtained from http://www.real.com.


How do I add "On Demand" media to my web pages?
On demand streaming, is when you store a file within your web site, and allow your visitors to view it whenever they want. Below are the steps required to setup an on-demand real audio or video file.

This is assuming that you have your real audio or video file on your local computer ready to upload, and that you have an FTP client to upload it with.

Requirements: You must have an account setup with ProHosting before you will have access to the Real Server.

Step 1 - You can enable the Real Media capabilities on your hosting account by logging in to the Netadmin control panel and clicking on the Real Server link in the Feature Management section. You will then see the option to enable or disable this feature for your account.

Step 2 - Upload your real media file.

To do this, you will need to use FTP (File Transfer Protocol). Connect using the following information:

Hostname: real.prohosting.com
Username: *your username*
Password: *your password*
Remote Directory: *Leave this blank*
Port: 21

Once your are connected, upload your real media files. Your real media files should have either a .ra extension or a .rm extension.

NOTE: filenames are case sensitive. While you can have uppercase letters in your filenames, most people feel its easier to manage if you set all of your filenames to lowercase.

Step 3 - Create a meta file.

A meta file is just a text file containing a link between your HTML web pages, and your real media files. You will generally need one meta file for each real media file you wish to stream. To create a meta file, just open up your favorite text editor (windows notepad, wordpad, etc...) and insert a line similar to the following:

rtsp://real.prohosting.com/*your username*/*mediafilename*
(e.g. rtsp://real.prohosting.com/a0000001/my_video.rm )

*your username* will just be the username you have been assigned by ProHosting *mediafilename* will be the name of the real media file that you have uploaded to the real server.

The meta file should have an extension of .ram. For example, with the above rtsp:// line you might want to name your meta file my_video.ram for organizational purposes.

NOTE: filenames are case sensitive. While you can have uppercase letters in your filenames, most people feel its easier to manage if you set all of your filenames to lowercase.

Once you have created your meta file(s), you need to store them on your web server. You can use the same method you use to upload your web pages. The file must be stored inside your html directory. If your using Microsoft® FrontPage® or another web publishing program, you may need to import the meta file into your set of web pages, and then re-publish your web pages. See your web publishing programs help documentation for information on doing this. An alternate method for uploading your meta files is to use FTP. Connect using the following information:

Hostname: ftp.*yourdomain.com*
Username: *your username*
Password: *your password*
Remote Directory: html
Port: 21


Step 4 - Link to the meta file from your web page.

You can use a standard hyperlink to accomplish this. Just create a hyperlink to a URL similar to the following:

http://www.*yourdomain.com*/*metafile*
(e.g. https://www.prohosting.com/my_video.ram )


The HTML code for this hyperlink would look similar to the following:

Click Here

Step 5 - That's it! Now you can test it.

If you have any questions, please email support@prohosting.com with a detailed explanation of the steps you have taken and the problems you have encountered.


Where can I get more information about Real Media?
The best place to get information about Real Media is from Real Network's Website.

http://www.real.com

Most of your questions can be answered through their support section at:

http://service.real.com

The RealProducer software used to perform live streaming can be found at:

http://www.realnetworks.com/products/producer/basic.html

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