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ProHosting > Policies > Zero Tolerance Spam Policy

ProHosting takes a no tolerance approach when dealing with spam and other types of UCE (unsolicited commercial email)

ProHosting defines spam as any type of unsolicited email used for any purpose. This includes, but is not limited to:

  1. Using a non-existent return email address when sending commercial solicitations.
  2. Mail-bombing (sending numerous messages to the same user).
  3. Subscribing someone else to a mailing list without that person's permission.
  4. Posting the same article to multiple newsgroups.
  5. Using another network to send spam that relates in any way to ProHosting or any site hosted by ProHosting (including your site).

If you are going to have a mailing list or a Free For All links (FFA) page Then you will need to make sure that it is in a Double Opt-in format. That means that when someone subscribes to your list by giving you their email address you will need to send them an email that tells them that you have received a request to have them subscribed to your list. This email should not be an advertisement or it could be considered spam. It should just state that you have received a request to subscribe them to your list. You will also need to tell them in the email that if they want to be subscribed that they will need to reply to that email with subscribe in the subject. And that if they delete the email or just do not reply with subscribe in the subject that they will not be subscribed to the list and will not receive any further emails. If you have any questions about this double opt-in format please contact support@prohosting.com

If a client is found in violation of the above no-spam policy, the offending account will be terminated without notice and no refund will be issued. There will also be a fee (payable in U.S. funds) charged to the client for each complaint received by ProHosting.

To report spam you believe may have originated from our servers or spam advertising an account you believe we host, please email abuse@prohosting.com

CALL TOLL FREE: 866-566-HOST (4678)

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