How do I setup the email accounts that come with my ProHosting account?

You can setup an e-mail account for your domain by going to our net administration page. The URL for net admin is http://netadmin.prohosting.com/. Once you have logged in to net admin you need to choose the "Email" option and then the "add email account" account option. You will then be given instructions on how to proceed. You will need to decide what you want the e-mail account to be. It will be in this format something@your_domain.com you will also need to decide on a password for each email account. You already have a default e-mail account setup. It is admin@your_domain.com. There are two default email aliases setup also. These are webmaster@your_domain.com and abuse@your_domain.com both of these accounts forward any email that is sent to them directly on to admin@your_domain.com

How do I configure my email client to work with my ProHosting email accounts?

E-mail POP accounts will need to be setup differently depending on which type of domain you are using with ProHosting. Please look under the type of domain that you are using to find the proper information to use:

Normal Top-Level "yourdomain.com" Domains use:
SMTP/Outgoing Mail Server: Set this to your dial-up ISP's smtp/outgoing mail server. (eg. mail.your_domain.com) 
Incoming Mail Server: mail.your_domain.com
POP3 Username - use the name of the pop account (eg. if your email address is "fred@your_domain.com" then use fred@your_domain.com as the POP3 Username.)

"vanity-domain.prohosting.com" Domains use:
SMTP/Outgoing Mail Server: Set this to your dial-up ISP's smtp/outgoing mail server. (eg. mail.some_thing.com)
Incoming Mail Server: vanity-domain.prohosting.com
POP3 Username - use the name of the pop account. (eg. if your email address is "fred@vanity-domain.prohosting.com" then use fred@your_domain.com as the POP3 Username.)
For specific information about how to set up your e-mail client, visit our e-mail tutorials.

How do I get the e-mail that people send to my email addresses?

When someone sends an e-mail to you@your_domain.com it is stored on your server. To retrieve these messages you will need to configure an email client to download the e-mail. For instructions on what an email client is and how you can configure an email client to retrieve your email please scroll down to the next sections. You can also view the email without an email client. Under the email section in our net administration tool there is an option "check mail." Using this option you can check mail for any of your POP3 email accounts as long as you have the password. You can forward that email to another e-mail account. You can delete it. You can reply to the sender of an email you have there or you can send an email to anyone else.

What is an Email Client?

An Email client is a program that allows you to send and receive email. Some examples are: Outlook Express, Netscape Mail, Opera, and Eudora. You need an email client to download the email from your POP3 email accounts that come with your ProHosting account.

Where can I get an Email Client?

To download a free email client, go to http://www.tucows.com or to http://www.eudora.com (for a free copy of Eudora Lite). If you wish, and depending on your Internet Browser, you may be able to use a built in client that is standard with most Internet Browsers (such as Netscape Communicator or Outlook Express). You can find Opera e-mail client at opera.com

How do I use the E-mail Client "Eudora"?

Please visit the Eudora Tutorial

What if I get a "Sorry, that domain isn't in my list of allowed rcpthosts" error?

We have installed an anti-spam lock on our mail servers. (spam is unsolicited email). This is to protect your domain from being used by others to send Spam Emails. To unlock the mail server, You must enable Authentication for the outgoing mail server. Do not use Secure Password Authentication(SPA) or SSL for mail server settings in your mail client.

What if I get an "Invalid Password" error while trying to retrieve my email?

First check to make sure that your "caps lock" is not turned on. Passwords are case sensitive and even one typo will give you an invalid password error. If that is not the problem, then you can log into net admin at http://netadmin.prohosting.com and go into the "Email" option. There will be an option to change your e-mail account password. You can set the password to whatever you would like.

What is email aliasing?

Email aliasing is almost exactly the same as email forwarding. (Please see below section). The difference is that you are not forwarding one email account to another. You are just setting up an alias. An alias is not a normal email account. you cannot check mail for an email alias. It's sole purpose is to forward all email it receives to a real email account. For example: You setup an email account bill@your_domain.com and you want all sales questions and all billing inquiries to go to it. You can set up billing@your_domain.com and sales@your_comain.com as email aliases to bill@your_domain.com. The email addresses billing@your_domain.com and sales@your_domain.com are not real email accounts they just forward email to the real email account bill@your_domain.com.

How do I setup email aliases?

You can setup email aliasing by going into your net administration control panel at http://netadmin.prohosting.com. Once you have logged in just choose the "List/Modify/Delete Email" option then you will see the option click on the email account you want to add it to, at the bottom of the page it will say alias. Put a check mark in the alias box, then type the address of the email alias (e.g sales@your_domain.com) .  

What is email forwarding?

Email forwarding is forwarding all email that is sent to one email account to a different email account. For example: You have an email account like john@your_domain.com and you have another email account fred@your_domain.com. If you don't want to have to check mail for both accounts separately you can set up a forward so that all email that goes to john@your_domain.com will be automatically forwarded to fred@your_domain.com so that when you check mail for fred@your_domain.com you will receive all email sent to fred@your_domain.com and all email sent to john@your_domain.com. You can also have mail forwarded from an email account on our servers to an email account you have somewhere else. For example you can forward your email to any other e-mail address, like yahoo.com, aol.com, hotmail.com, or yahoo.com. You can forward all of your email accounts to one email account or distribute them to different accounts.

How can I setup email forwarding?

You can setup email forwarding inside of your net administration control panel at http://netadmin.prohosting.com. Once you have logged in just choose the "Email" option then you will see an option to "Add Email Forwarding". It will give you a pull down menu which will allow you to choose which of your email accounts you want to have forwarded and it will have a blank where you can type in the email address that you want your email to be forwarded to.